Chair Covers & Linens appreciates the opportunity to serve you, our Customer. Please carefully read the following rental conditions which form a part of our Rental Agreement and which you, as Customer, agree to by virtue of placing your order with Chair Covers & Linens.

1. The customer agrees to personally inspect the rental items, find them suitable for his/her needs and in good condition upon delivery. The customer understands the proper use and agrees to notify Chair Covers & Linens of any defects, incorrect chair cover or table linen size, or incorrect colors within 24 hours of delivery regardless of delivery location.

2. There are no warranties of fitness, either expressed or implied. There is no warranty that the rental items are free of any defects. Substitutions may be necessary. Chair Covers & Linens cannot guarantee dye lot on all rental items. In the event that your rental items could not be delivered due to circumstances beyond Chair Covers & Linens control (such as weather delays, power outages, or any other delivery delay) a remedy will be at Chair Covers & Linens sole discretion. It is the customers responsibility to ensure that the items rented are the proper size (ie: will fit what they are covering) prior to finalization. Sizing issues after the production date will not be refunded or discounted.

3. Use of rental items in the following circumstances is prohibited and constitutes breach of contract: (a) Improper and unintended use or misuse. (b) Use by anyone other than the customer. (c) Use at any location other than the address or facility name furnished by the customer.

4.  The customer agrees to return all items to Chair Covers & Linens during business hours the business day following the event in the condition as was delivered to the customer subject only to reasonable wear. Additional laundry, handling or replacement fees may apply if rented items are returned soiled beyond reasonable wear or require wax, pin, knot, mold, and other debris removal. Late fees are 10% of the rental order and will be added to the rental order each day the order it returned late. The credit card provided by the customer will be charged for all late fees.

5. Customer agrees to return all items free from debris, pins, knots, food, wax, and other miscellaneous items. Customer agrees to package items for return dry. Sashes must be untied and separated from chair covers. For the safety of Chair Covers & Linens staff, pins, wax, and food must be removed from rental items prior to packaging for return. Moldy items will be billed at the items full replacement value as the stain is not removable. In order to avoid permanent damage, do not attempt to launder the rental items.

6. The customer agrees to pay for any damage or loss of items, regardless of cause, except reasonable wear. Rental charges cannot be applied against the replacement cost or repair of damaged or lost items. Items damaged beyond repair will be charged the published replacement cost when rented. Customer agrees to pay for all damaged or missing items, regardless or delivery location, delivery date, return location, or return date. Missing or damaged items on orders installed or broken down by a Chair Covers & Linens staff member are the responsibility of the customer. Installation, hand delivery, teardown, or hand pickup fees do not guarantee all items will be accounted for. Customer agrees to pay for all rented items at its published replacement cost regardless of cause of damage or mysterious disappearance. The credit card provided by the customer will be charged for all replacement fees.

7. Deposits are non refundable. All or part of orders canceled within 30 days prior to shipping is subject to a 25% restocking fee and all shipping charges when applicable. Cancellation fees are non-negotiable and apply to all rental orders either expressed or implied. Abandoned rental orders are subject to full rental cost. All cancellations must be in writing in order to valid. Once a deposit is received, the terms and conditions listed adhere to the customer as a legal and binding agreement.

8. Final counts and payment are due 14 days prior to your event date. You may change your count on your original order by 15%. All sales are final. It is the customer’s responsibility to notify Chair Covers & Linens of any changes to the billing address, phone number, and email address after event date. Approved changes to final counts beyond the finalization date are subject to additional processing and/or shipping fees. Unpaid balances are subject to a 25% collection fee and interest charges. Credit card holder’s signature is required for rental orders to be released or shipped.

9. Shipping charges are based upon weight and vary from state to state. Final shipping charges may change based upon final numbers on rented items.

10. Chair Covers & Linens has the right to refuse service or cancel an order for any reason without liability in which the customer may still be responsible for cancellation or restocking fees. Customer agrees to transfer the laws of jurisdiction to the State of Michigan for dispute resolution. Unauthorized credit card use is punishable by law and is subject to order cancellation. No modifications to this printed document will not be recognized and are null and void; Chair Covers & Linens has the right to correct billing errors at any time.